No Conflict – Miscommunication
The Guys (I’m one of them) interview a dynamic influential Aikido instructor, Jerome Allan Landau – attorney, arbitrator and mediator. His expertise is expansive and his wisdom is applicable for transforming conflict into cooperation toward a goal. Arbitration, mediation and facilitation are skills that have tremendous value in business today. Why not learn from one of the best in his field?
Jerome’s expertise as an ADR (alternate dispute resolution) professional has been regularly recognized through his professional certifications from various organizations and prestigious panels, such as the American Arbitration Association, the U.S. District Court, the International Association for Conflict Resolution (ACR), U.S. Arbitration & Mediation Panel, and for service on the American Arbitration Association‘s Commercial Advisory Panel.
Jerome has twice been invited to present workshops at the United Nations where he was described as “bringing techniques for conflict resolution to those endeavoring to bring peace to the world.” He is also a contributor of articles to “ACResolutions”, an international magazine serving Dispute Resolution Professionals, and formerly served on its editorial board.
Mr. Landau is a contributing author to articles for the international magazine ACResolutions; and was the only attorney requested to contribute to McGraw-Hill landmark compendium “The Investigative Handbook”. He formerly authored a monthly legal column in New York City.
Jerome explains the differences in arbitration, mediation and facilitation and how they might affect the ongoing challenges of growing business effectively. Sometimes business owners run into problems and need to resolve issues quickly and effectively. The extension of such engagements can often lead to costly and time consuming activities that, when alternative dispute resolution practices are included, greatly reduce the potential expenditures and business deterrents.
You’ll be surprised at the tasty tidbits of wisdom that Jerome provides from decades of working with off-shore and national issues. Our perspective in America is one of protecting our interests, which often leads to litigious actions.
Do those actions really accomplish the best results?
What happens when two or more square off with opposing factors?
Is an arbitrator an effective solution?
Trained arbitrators are used as a means of alternate dispute resolution and their decisions are accepted as solutions.
What is the difference between Arbitration and Mediation? Arbitration is generally conducted with a panel of multiple arbitrators who take on a role like that of a judge, make decisions about evidence and give written opinions (which can be binding or non-binding).
Although arbitration is sometimes conducted with one arbitrator, the most common procedure is for each side to select an arbitrator. Then, those two arbitrators select a third arbitrator, at which point the dispute is presented to the three chosen arbitrators. Decisions are made by majority vote.
Mediation, on the other hand, is generally conducted with a single mediator who does not judge the case but simply helps to facilitate discussion and eventual resolution of the dispute. Mediation has enjoyed increasing popularity as an important part of the litigation process.
Mediation enjoys such high success rates because the parties are brought together in an environment where they can freely and confidentially present their position in front of a neutral third party.
As a business owner you will gain a lot from listening in to this conversation. You’ll understand more about the opportunities you have in conflict resolution, perhaps avoiding expenses that could potentially cripple your business if handled differently. Consider your options when problems arise. Create a better conversation that gets better results. Consult a qualified resource.
More on Jerome… Listen to 2 Small Biz Guys with Jerome below: